{"id":2129,"date":"2024-11-11T13:30:59","date_gmt":"2024-11-11T13:30:59","guid":{"rendered":"https:\/\/www.drawstitch.com\/blog\/?post_type=knowledge-base&#038;p=2129"},"modified":"2025-12-03T14:10:49","modified_gmt":"2025-12-03T14:10:49","slug":"how-to-transfer-your-experience-license-to-a-new-computer-mac-or-windows","status":"publish","type":"knowledge-base","link":"https:\/\/wingsxp.com\/embroidery\/knowledge-base\/how-to-transfer-your-experience-license-to-a-new-computer-mac-or-windows\/","title":{"rendered":"How to Transfer Your eXPerience License to a New Computer (Mac or Windows)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">How to Transfer Your eXPerience License to a New Windows Computer<\/h2>\n\n\n\n<p>If you need to move your eXPerience license from one computer to another, you can do so by logging out of the software key on the original computer and reactivating it on the new one. This process requires the <strong>Software Key Login<\/strong> service and is straightforward. Follow the steps below to complete the transfer:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Log Out of the Software Key on the Original Computer<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Open the Software Key Login Service<\/strong>: <br>Locate the <strong>Software Key Login<\/strong> service in the taskbar. It should appear as a <strong>key icon<\/strong> near your system icons, usually next to the antivirus software icon.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"212\" class=\"wp-image-2111\" style=\"width: 400px;\" src=\"https:\/\/www.drawstitch.com\/blog\/wp-content\/uploads\/2024\/11\/SoftwareKey-Antivirus.webp\" alt=\"SoftwareKey-Antivirus\" srcset=\"https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-Antivirus.webp 1000w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-Antivirus-300x159.webp 300w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-Antivirus-768x406.webp 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li>\n\n\n\n<li><strong>Log Out of the Software Key<\/strong>:<br>Click on the <strong>Software Key Login<\/strong> icon to open the dialogue window. In the Software Key Login window, click the <strong>Log Out<\/strong> button. This action will release the license from the current computer, making it available for activation on another device.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"382\" class=\"wp-image-2130\" style=\"width: 400px;\" src=\"https:\/\/www.drawstitch.com\/blog\/wp-content\/uploads\/2024\/11\/SoftwareKey-logout.webp\" alt=\"Software Key - logout\" srcset=\"https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-logout.webp 1000w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-logout-300x286.webp 300w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-logout-768x733.webp 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Activate the License on the New Computer<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Install eXPerience<\/strong> <strong>on the New Computer<\/strong> (if not already installed):<br>Follow the standard installation procedure for eXPerience. Refer to your installation guide if needed.<\/li>\n\n\n\n<li><strong>Open the Software Key Login on the New Computer<\/strong>:<br>After installation, locate the <strong>Software Key Login<\/strong> service in the taskbar on the new computer.<\/li>\n\n\n\n<li><strong>Enter Serial Number and Activation Code<\/strong>:<br>In the Software Key Login window, enter the <strong>Serial Number<\/strong> and <strong>Activation Code<\/strong> provided with your eXPerience software.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"379\" class=\"wp-image-2112\" style=\"width: 400px;\" src=\"https:\/\/www.drawstitch.com\/blog\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialog.webp\" alt=\"SoftwareKeyDialog\" srcset=\"https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialog.webp 1000w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialog-300x284.webp 300w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialog-768x727.webp 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><br>Click <strong>[Activate]<\/strong> to enable the license on this new computer.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Additional Assistance<\/h3>\n\n\n\n<p>For a visual guide, watch the tutorial video below:<\/p>\n\n\n<figure class=\"wp-block-embed wp-block-embed-youtube is-type-video is-provider-youtube epyt-figure\"><div class=\"wp-block-embed__wrapper\"><div class=\"epyt-video-wrapper\"><div  style=\"display: block; margin: 0px auto;\"  id=\"_ytid_47378\"  width=\"1290\" height=\"725\"  data-origwidth=\"1290\" data-origheight=\"725\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/lEmnBKjPAkY?enablejsapi=1&#038;autoplay=0&#038;cc_load_policy=0&#038;cc_lang_pref=&#038;iv_load_policy=1&#038;loop=0&#038;rel=0&#038;fs=1&#038;playsinline=0&#038;autohide=2&#038;theme=dark&#038;color=red&#038;controls=1&#038;disablekb=0&#038;\" class=\"__youtube_prefs__ epyt-facade no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/lEmnBKjPAkY\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div><\/div><\/div><\/figure>\n\n\n<p>If you encounter any issues during this process, feel free to reach out to eXPerience support for further assistance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How to Transfer Your eXPerience License to a New Mac Computer<\/h2>\n\n\n\n<p>If you want to move your eXPerience license from one Mac computer to another, follow these steps. This process involves logging out of the software key on the current Mac and reactivating it on the new Mac.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Log Out of the Software Key on the Original Mac<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Open the Software Key Login Service<\/strong>:<br>Locate the <strong>key icon<\/strong> in the macOS taskbar (usually in the top-right corner near other system icons). <br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"267\" class=\"wp-image-2131\" style=\"width: 400px;\" src=\"https:\/\/www.drawstitch.com\/blog\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs.webp\" alt=\"software Key Icon macOS\" srcset=\"https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs.webp 1000w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs-300x200.webp 300w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs-768x513.webp 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><br>Click on the key icon, and from the menu that appears, select <strong>Show<\/strong>. This will open the Software Key Login dialogue.<\/li>\n\n\n\n<li><strong>Log Out of the Software Key<\/strong>:<br>In the Software Key Login dialogue, click the <strong>Log Out<\/strong> button. This releases the license, allowing you to activate it on a different computer.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"346\" class=\"wp-image-2132\" style=\"width: 400px;\" src=\"https:\/\/www.drawstitch.com\/blog\/wp-content\/uploads\/2024\/11\/SoftwareKey-logoutMacOs.webp\" alt=\"Software Key  - logout macOS\" srcset=\"https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-logoutMacOs.webp 1000w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-logoutMacOs-300x260.webp 300w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKey-logoutMacOs-768x664.webp 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Activate the License on the New Mac<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Install eXPerience<\/strong> <strong>on the New Mac<\/strong> (if not already installed):<br>Follow the usual installation steps for eXPerience on macOS.<\/li>\n\n\n\n<li><strong>Open the Software Key Login on the New Mac<\/strong>:<br>After installation, locate the <strong>key icon<\/strong> in the taskbar. Click on it and select <strong>Show<\/strong> to open the Software Key Login dialogue.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"267\" class=\"wp-image-2131\" style=\"width: 400px;\" src=\"https:\/\/www.drawstitch.com\/blog\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs.webp\" alt=\"software Key Icon macOS\" srcset=\"https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs.webp 1000w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs-300x200.webp 300w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/softwareKeyIconMacOs-768x513.webp 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/li>\n\n\n\n<li><strong>Enter Serial Number and Activation Code<\/strong>:<br>In the dialogue, enter the <strong>Serial Number<\/strong> and <strong>Activation Code<\/strong> that came with your eXPerience license.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"345\" class=\"wp-image-2133\" style=\"width: 400px;\" src=\"https:\/\/www.drawstitch.com\/blog\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialogMacOs.jpg\" alt=\"Software Key Dialog macOS\" srcset=\"https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialogMacOs.jpg 883w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialogMacOs-300x259.jpg 300w, https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2024\/11\/SoftwareKeyDialogMacOs-768x662.jpg 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><br>Click <strong>[Activate]<\/strong> to enable the license on this new Mac computer.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>How to Transfer Your eXPerience License to a New Windows Computer If you need to move your eXPerience license from one computer to another, you can do so by logging out of the software key on the original computer and reactivating it on the new one. This process requires the Software Key Login service and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3066,"template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"categories-kb":[305,308,306],"class_list":["post-2129","knowledge-base","type-knowledge-base","status-publish","has-post-thumbnail","hentry","categories-kb-general-faq","categories-kb-how-to-faqs","categories-kb-support"],"acf":[],"taxonomy_info":{"categories-kb":[{"value":305,"label":"General FAQ"},{"value":308,"label":"How to FAQs"},{"value":306,"label":"Support"}]},"featured_image_src_large":["https:\/\/wingsxp.com\/embroidery\/wp-content\/uploads\/2025\/06\/maxresdefault1-5-1024x576.jpg",1024,576,true],"author_info":{"display_name":"eXPerience embroidery software","author_link":"https:\/\/wingsxp.com\/embroidery\/author\/experience-embroidery-software\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/wingsxp.com\/embroidery\/wp-json\/wp\/v2\/knowledge-base\/2129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wingsxp.com\/embroidery\/wp-json\/wp\/v2\/knowledge-base"}],"about":[{"href":"https:\/\/wingsxp.com\/embroidery\/wp-json\/wp\/v2\/types\/knowledge-base"}],"author":[{"embeddable":true,"href":"https:\/\/wingsxp.com\/embroidery\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wingsxp.com\/embroidery\/wp-json\/wp\/v2\/media\/3066"}],"wp:attachment":[{"href":"https:\/\/wingsxp.com\/embroidery\/wp-json\/wp\/v2\/media?parent=2129"}],"wp:term":[{"taxonomy":"categories-kb","embeddable":true,"href":"https:\/\/wingsxp.com\/embroidery\/wp-json\/wp\/v2\/categories-kb?post=2129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}